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Privacy Policy

Last updated: April 2026

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our ticket booking website for Sarkanniemi amusement park in Tampere, Finland. We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and Finnish data protection legislation.

2. Information We Collect

We may collect the following categories of personal information when you use our booking service:

• Contact information: first name, last name, email address, and phone number
• Booking details: selected ticket types, visit dates, number of guests
• Payment information: processed securely through our payment partner PayGlobal
• Technical data: IP address, browser type, device information, and cookies
• Usage data: pages visited, time spent on site, and interaction patterns

3. How We Use Your Information

Your personal data is used for the following purposes:

• Processing and fulfilling your ticket bookings
• Sending booking confirmations and e-tickets via email
• Providing customer support related to your booking
• Improving our website and booking experience
• Complying with legal obligations

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR Article 6: performance of a contract (booking fulfilment), legitimate interests (service improvement and fraud prevention), consent (marketing communications, where applicable), and compliance with legal obligations.

5. Data Sharing

We may share your information with trusted third parties solely for the purpose of providing our services:

• PayGlobal: our secure payment processing partner
• Email service providers: for sending booking confirmations
• Analytics providers: for website performance monitoring (anonymised data)

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, typically for a period of 24 months after your last interaction with our service, unless a longer retention period is required by law.

7. Your Rights

Under GDPR, you have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data. To exercise any of these rights, please contact us using the details provided below.

8. Cookies

Our website uses essential cookies for functionality (session management, language preferences) and optional analytics cookies. You can manage your cookie preferences through your browser settings.

9. Security

We implement appropriate technical and organisational measures to protect your personal data, including SSL encryption for all data transmissions and secure storage practices.

10. Contact

For any questions regarding this Privacy Policy or your personal data, please contact us at: privacy@sarkanniemi-tickets.com